Information I collect when you contact me or hire me for freelance services, I may collect:

  • your name

  • email address

  • phone number

  • your business name

  • billing address

  • project files

  • documents

  • communication notes

How I use and store your data:

I use your data strictly to communicate with you and complete your accessibility projects.

Storage:

All client documents, project briefs, and communication records are securely stored digitally.

The platform Information Explain utilizes industry-standard encryption to keep your files safe.

Retention: I only keep your information for as long as necessary to fulfill the projects you hire me for and to meet basic legal accounting requirements.

Secure payment processing:

Your financial security is a top priority. I do not collect, view, or store any credit card or bank account details myself. All digital payments are processed securely off-site through Stripe. Stripe encrypts and protects your data according to strict global security standards.

Under applicable data protection laws, individuals have the right to access, update, or the deletion of personal information held. For questions or to exercise these rights, inquiries can be directed to grace@informationexplained.co.uk

Commitment to accessibility:

Digital information should be accessible to everyone. The goal of Information Explained is to ensure that this website is easy to use and navigate for individuals of all abilities.

Standards and layout:

This website is built using Squarespace and follows Web Content Accessibility Guidelines (WCAG) best practices where possible. This includes the use of clear fonts, high-contrast colours, logical headings and descriptive alt-text for visual imagery.

Accessibility feedback:

While the aim is complete digital accessibility, online platforms can sometimes present hurdles. If any part of this website is difficult to use, please let me know.

Feedback on how to improve this site is welcome. Please reach out via email to: grace@informationexplained.co.uk and a response will be provided as quickly as possible.

Email: grace@informationexplained.co.uk

Last updated: July 2026

Privacy Policy and Accessibility Policy